Luminara Car Care

Privacy Policy

Last updated: February 2026

1. Introduction

Luminara Car Care ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and mobile application (collectively, the "Services").

2. Information We Collect

We collect the following types of information:

  • Contact Information: Name, phone number, email address
  • Vehicle Information: Car make, model, year, license plate number
  • Location Data: Service delivery address, parking location
  • Payment Information: Payment card details (processed securely through our payment provider)
  • Usage Data: App interactions, booking history, preferences

3. How We Use Your Information

  • To provide and manage car care services
  • To process payments and transactions
  • To communicate about bookings and service updates
  • To send promotional offers and updates (with your consent)
  • To improve our services and user experience
  • To comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share your information with:

  • Service professionals assigned to your booking
  • Payment processors for transaction handling
  • Analytics providers to improve our services
  • Legal authorities when required by law

5. Data Security

We implement industry-standard security measures to protect your data, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your personal data for as long as your account is active or as needed to provide services. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Withdraw consent for marketing communications
  • Request a copy of your data

8. Cookies

Our website uses essential cookies to ensure proper functionality. We may also use analytics cookies to understand how visitors interact with our site. You can control cookie preferences through your browser settings.

9. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: